Techniques for Assessing Technology Proficiency Across the Lifespan
Includes a Live Web Event on 10/21/2026 at 12:00 PM (EDT)
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Register
- Non-Member - $25
- Comp Member - $15
- Emeritus Member - $15
- Regular Member - $15
- Retired Member - $15
- Spouse Member - $15
- GSA Staff - Free!
- Transitional Member - $15
- Graduate Student/Post-Doc Member - $15
- Undergraduate Student Member - $15
Technology is central to everyday life, yet access to devices and the internet does not always translate into meaningful proficiency. Although smartphone ownership and internet use among older adults continue to rise, many still face challenges using technology effectively for health management, communication, information access, and digital services. Understanding and measuring technology proficiency is essential for researchers, clinicians, educators, and organizations seeking to support healthy aging and digital inclusion.
This workshop introduces practical, validated approaches for assessing technology proficiency across the lifespan. Participants will learn about the digital divide and why proficiency, rather than simple access, influences independence, well-being, and social connection. Presenters will highlight widely used tools developed by the Center for Research and Education on Aging and Technology Enhancement, including the Computer Proficiency Questionnaire and the Mobile Device Proficiency Questionnaire, along with other measures and translations.
Attendees will learn how these tools are administered, scored, and applied in research, clinical, and educational settings. The workshop will also introduce emerging measures designed to assess digital skills needed to navigate health information and services and technology use across everyday living domains, including smartphones, connected devices, and virtual reality. Participants will engage with leading experts from the CREATE and ENHANCE Centers.
Walter R. Boot, PhD, FGSA
Irving Sherwood Wright Professor in Geriatrics II, Weill Cornell Medicine
Associate Director, Center on Aging and Behavioral Research
Walter R. Boot, PhD, is the Irving Sherwood Wright Professor in Geriatrics II and Associate Director of the Center on Aging and Behavioral Research at Weill Cornell Medicine. He is a principal investigator of the National Institute on Aging-funded CREATE Center and Co-Director of the NIDILRR-funded ENHANCE Center. His research examines how existing and emerging technologies can support the health, well-being, quality of life, and social connectedness of older adults with and without cognitive impairment. His recent work focuses on using artificial intelligence, including large language models and natural language processing, to help older adults navigate complex health systems. His expertise includes human factors, user-centered design, cognitive aging, age-related cognitive impairment, clinical trial design, and technology adoption across the lifespan.
Neil Charness
Sessional Clinical Professor of Psychology, Weill Cornell Medicine
Professor Emeritus of Psychology, Florida State University
Neil Charness is a Sessional Clinical Professor of Psychology in Medicine at Weill Cornell Medicine. He is Professor Emeritus and former William G. Chase Professor of Psychology, Distinguished Research Professor, and Director of the Institute for Successful Longevity at Florida State University. He received his BA from McGill University (1969) and MSc and PhD from Carnegie Mellon University (1971, 1974) in Psychology. He was an Assistant Professor at Wilfrid Laurier University (1974-77), Professor at University of Waterloo (1977-94), before moving to Florida State University 1994-2024. He retired as Professor Emeritus from FSU in 2024. Neil’s research focuses on human factors approaches to age and technology use. He has published over 200 journal articles, book chapters, proceedings papers, and technical reports, and co-authored 3 books.
Sara Czaja, PhD
Professor
Weill Cornell Medicine
Sara J. Czaja, PhD, is the Gladys and Roland Harriman Professor of Medicine and Professor of Gerontology and the Director of the Center on Aging and Behavioral Research and the Director of the Center for the Study and Support of Caregivers in the Division of Geriatrics and Palliative Care at Weill Cornell Medicine She is the Director of the NIA funded multi-site Center for Research and Education on Aging and Technology Enhancement (CREATE) and the Co-Director of the ENHANCE (Enhancing Neurocognitive Health, Abilities, Networks, & Community Engagement) Center, funded by the National Institute on Disability, Independent Living, and Rehabilitation Research, with a focus on how technology can support older adults with a cognitive impairment. Her research interests include aging and cognition, aging and technology, caregiving, training, and functional assessment. She is a fellow of the American Psychological Association, the Human Factors and Ergonomics Society and the Gerontological Society of America.
George Mois, PhD
Assistant Professor
University of Georgia
George Mois is an assistant professor in the Department of Health Promotion and Behavior in the College of Public Health. His research interests include: human technology interaction, extended reality, socially assistive robots, telepresence embodiment, loneliness/social connectivity, and healthy aging.
All times are ET
Agenda
| 12:00 PM | Overview of the age-related digital divide and why technology proficiency matters for independence, health, and social connection |
| 12:15 PM | Interactive quiz on key concepts related to the digital divide and technology proficiency |
| 12:20 PM | Development, administration, scoring, and interpretation of the Computer Proficiency Questionnaire (CPQ) and Mobile Device Proficiency Questionnaire (MDPQ); Overview of other measures and translations |
| 12:35 PM | Audience questions and discussion about the use of CPQ and MDPQ in research, clinical practice, and training |
| 12:45 PM | Expanding technology proficiency assessment to Medicare proficiency and digital health navigation with the Medicare Proficiency Questionnaire MPQ |
| 1:00 PM | Audience questions and discussion on Medicare proficiency and digital health navigation |
| 1:10 PM | Introduction to the Digital Proficiency Questionnaire, a new measure assessing technology skills across everyday living domains including emerging technologies |
| 1:15 PM | Audience questions and closing remarks |
| 1:30 PM | Workshop concludes |